Privacy Policy

Alcova Resort Wyoming (“Alcova Resort,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information through our website, alcovaresort.com. By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Information We Collect
We collect personal information that you provide to us, such as your name, email address, phone number, and billing information, when you make a reservation, request information, or sign up for our newsletter. We also collect information about your use of our website, such as your IP address, browser type, and pages visited, through cookies and other tracking technologies.

2. How We Use Your Information
We use your personal information to fulfill your requests, such as processing your reservation and responding to your inquiries, and to communicate with you about our services and promotions. We also use your information to improve our website and services, to comply with legal obligations, and to protect our rights and interests.

3. How We Disclose Your Information
We may disclose your personal information to third-party service providers that assist us with our operations, such as processing payments and sending emails. We may also disclose your information to comply with legal obligations or in connection with a merger, acquisition, or sale of assets. We do not sell or rent your personal information to third parties for their marketing purposes.

4. Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or receive certain services. You may also opt-out of receiving promotional emails from us by following the instructions in the email. Please note that even if you opt-out of promotional emails, we may still send you transactional or operational emails related to your reservation or inquiry.

5. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

6. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information.

7. California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (“CCPA”). To exercise your CCPA rights, please contact us using the contact information below.

8. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Your continued use of our website following the posting of any changes to this Privacy Policy constitutes your acceptance of such changes.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@alcovaresort.com

Thank You for Your Support!

We will be closed for the season after Sep. 15 and will open on May 15, 2025.

Our managers and staff wish to extend heartfelt thanks to our customers whose loyalty sustained us despite limited services after the fire.

The new building will be fully operational for the 2025 season. We are excited to return to full service, and look forward to a summer season of family, friends, and fun in 2025, at Alcova Resort.

For 2024 season dock, RV site lottery and lease inquiries:
Please call 307-472-6666

For winterization & boat storage:
Please call 307-235-3900